Designing, delivering and evaluating digital services

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Cohort closed.

 

This session will provide actionable templates and exercises to define a new digital service, or improve an existing one, as well as the resources needed to deliver it.

 

This module will cover:

• Making sense of your research to draw out common themes
• Mapping your service journey from your users perspective
• Develop a hypothesis, determine metric for success and identify new opportunities

We will be releasing more information about cohorts and modules in the coming weeks. If you’re new to Heritage Digital, you’ll need to register with us to make sure you don’t miss out on all Heritage Digital updates. You can do that by following this link.

 

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