Raklet is a cloud-based community management platform.
This offer provides access to a 75 percent discount on a one-year subscription to the Raklet Professional plan for up to 2,000 contacts. After you request this offer through Charity Digital Exchange, you’ll pay Raklet $297 directly for the discounted subscription. See the Details and Service Costs tab for more information.
Benefits for Organizations
You can use Raklet Professional to
- Organize your member or donor database with Raklet CRM
- Collect one-time or recurring membership payments or donations online
- Communicate with members or donors via the Raklet app, text messages, or emails
- Simplify event management with scheduling, invitations, check-in at the door, and follow-ups
- Contact management: Raklet CRM allows you to keep all your records in one place, customize profiles with custom fields, and categorize items with lists and tags. You can import an existing database on your own or get assistance for an additional fee.
- SMS and Email: You can reach out to your contacts directly by sending SMS messages or emails through Raklet. You pay an additional fee for each SMS message that you send. With the Professional plan, you can send up to 10,000 emails before you have to pay any additional fees.
- Automated messaging: Send automated emails and text messages based on user behavior and preferences. Email newsletters can be generated automatically and can include announcements, events, campaigns, and other updates.
- Online payments: Accept online payments like one-time or recurring donations or individual membership fees directly through Raklet. You pay a transaction fee for each online payment that you accept.
- Event ticketing: You can sell tickets online for your events, manage your attendee list, and check in attendees on the day of the event. Ticket sales incur the same transaction fee as other online payments.
- Fundraising: You can create custom pages for your organization’s fundraising campaigns.
See a comparison of Raklet subscriptions and a complete list of features.
The Raklet Professional subscription includes priority chat and email support. Phone or video support is available for additional fees.
The administrative fee for this product is not refundable, and the product cannot be exchanged.
Obtaining This Product
When Charity Digital Exchange approves your donation request, we will send a message to your organization email address with preliminary information about obtaining this product. Shortly after, the donor partner will contact you to set up your account.
Details and Service Costs
||This offer provides access to a 75 percent discount on a one-year subscription to the Raklet Professional plan. After you request this offer through Charity Digital Exchange, you’ll pay Raklet $297 directly for the discounted subscription.
If you accept online payments with the Professional plan, you’ll pay a fee of 4.5 percent plus $0.90 per transaction.
||The Professional plan provides
- Unlimited administrators
- 2,000 contacts
- 10 custom CRM fields
- 10,000 free emails per month
- Two email sender names
- Custom SMS sender name
- Recurring payments
- Support for multiple bank accounts
- 1 GB online storage
- Priority chat and email support
|Service Contract Required
||You must agree to a one-year service contract with Raklet.
|Continuing Service After One Year
||You may renew your subscription by requesting another product through Charity Digital Exchange each year before the subscription expires.
If you wish to upgrade your plan or need more than the maximum number of contacts that are provided by your current plan, you can request the discounted Premium plan through Charity Digital Exchange instead of the Professional plan when you renew.
- Data import: $500 to $1,000 one-time fee depending on complexity
- SMS messaging:
- Pricing varies from $0.0058 to $0.442 per text message, depending on the country
- Bulk SMS message packages are available at a discount
- Additional email messaging:
- 50,000 emails: $50 per month
- 100,000 emails: $80 per month
- 200,000 emails: $110 per month
- 500,000 emails: $175 per month
- Phone support: $50 per month for up to two phone calls
- Video support: $100 per month for up to two 30-minute video sessions
- Development work (integrations, APIs, reporting): $30 to $60 per hour depending on complexity
- Custom mobile app for members: $149 to $199 per month depending on platforms
- Design work
- Website with five unique pages: $3,000
- Video: $2,000 per minute
- Banners, ads, or other designs: $60 per hour
|Existing Members Ineligible
||This offer is not available to organizations that already have a paid Raklet subscription unless the original subscription was obtained through Charity Digital Exchange.
||If you’ve participated in the free trial for Raklet, you can request this product to activate your trial version.
|Credit Card Required
||A credit card is required to pay for your one-year subscription and any additional services that you purchase.