In this case study we find out how Meningitis Research Foundation worked with Hyve Managed Hosting
to create a faster and more efficient website that provides increased IT power and capacity to handle traffic – and provide lifesaving information faster.
Meningitis Research Foundation
is a leading UK and international charity that brings together people and expertise to defeat meningitis and septicaemia wherever it exists. Since the charity began in 1989, it has funded vital research into prevention, diagnosis and treatment of meningitis. The charity also raises awareness of the disease and supports individuals and families affected.
Due to the fast-acting nature of meningitis and septicaemia, the public need to be able to access information extremely quickly, and at all times. Where previously print leaflets were used as the primary resource for communicating information about symptoms, the charity has seen a huge demand for digital resources that cater to all audiences.
Meningitis Research Foundation’s website is key to its digital presence. Given the severity of the disease and the importance of early diagnosis, site performance is vital, and instant access is a top priority. Previously, its website was not optimised for mobile - which accounts for 60-70% of user traffic - making information and advice difficult to view. On top of this, the look and design of the website was constrained by technical issues that meant graphics were taking too long to load, leading to poor response times.
The website also occasionally experiences peaks in traffic due to awareness campaigns or news reports about clusters of the disease. During these times, the number of people trying to access the website surges, and the charity need increased IT power and capacity to handle this increase in traffic.
After a recommendation of Hyve Managed Hosting through its design agency partner Delete, Meningitis Research Foundation looked to the web hosting company to provide the infrastructure, performance and security it needed.
Hyve specialise in fully managed IT services for business. Its web hosting services provide reliable, secure and high-speed infrastructure underpinned by the use of SSD drives and a ‘no single point of failure’ architecture design. Its instantly adaptable cloud resources mean that organisations can scale in conjunction with increases to website traffic, and its strong investment in hardware means that the company offers a 99.99999% uptime guarantee.
A team of systems architects and highly trained engineers work with clients to tailor the best possible solution for their needs, with its main objective to build solid, stable relationships with clients – becoming an extension of their business.
Due to the humanitarian nature of the charity’s work, Hyve offered its services to the Meningitis Foundation with a charity discount.
The organisation is now able to take advantage of a faster and more efficient website that provides greater response times than ever before. On average, the website is now experiencing load times of 684ms - far below the median of other sites, at 749ms - allowing visitors to reach the information they need without difficulty.
Site security has also increased, which is a vital asset when dealing with account and payment information connected to online donations.
Rob Dawson, Head of Communications at Meningitis Research Foundation said, “We’re extremely grateful to Hyve for hosting our new, improved website with a fantastic charity discount. This means a lot to the charity. Meningitis and septicaemia are deadly diseases that strike without warning. It’s crucial for people to be able to quickly access our lifesaving information, and we can already see that hosting the website with Hyve is helping with that.”