The charity compared internet traffic before and after the lockdown started.
Between the periods February 27 to March 14 and March 15 to March 31 there was a 75 per cent rise in demand for online counseling.
Between the same periods there was a 49 per cent rise in visitors to its online support pages, a 21 per cent increase in interest in speaking to the charity and a 27 per cent surge in demand for people using the charity’s group chat service.
The increase in demand comes as young people miss out on face-to-face support from schools and youth services.
For example £3 a month will help pay for five young people to be supported on the charity’s website, £15 can help provide a week of training for a helpline volunteer and £30 would help pay for a day’s worth of the charity’s online chats.
So far more than £10,000 has been raised, of the charity’s £50,000 target.
It’s so easy to feel helpless and not really understand the different ways you can #TakeUrSpace at a time when almost everyone seems to be struggling. We’ve written an article about how you can help others during Covid-19 & it all starts with small actions. (Link in bio💫) pic.twitter.com/kpE1lo03GJ— The Mix (@TheMixUK) April 14, 2020
“Coronavirus has meant the daily companionship of friends and expert support from schools and youth clubs that is so vital to maintaining young people’s mental health has disappeared overnight,” said The Mix Chief Executive Officer Chris Martin.
“We are seeing a frightening rise in contacts from young people overwhelmed by
anxiety magnified by suffocating effects of isolation especially the most vulnerable.
“As a digital charity, The Mix is absolutely unique in its ability to respond to this crisis at scale.
“We can reach young people 24 hours a day, in their homes, but we desperately need the help of our supporters to grow our services fast. Help us give young people the space they need to breathe.”
A worrying number of young people contacting the charity are in urgent need of mental health support, and have been discussing suicide and self-harm.
“All I wanted was to die. I have no idea what I’m doing in my life... I just wanted it all to end”, said one young person contacting the charity.
Another said: “School was the only stable thing in my life and now I’m worried because they’ve been closed. I’ve lost the only place I felt safe and I’m anxious about what’s going to happen with my exams. Everything’s changing too quickly and I don’t know if I can cope.”