What to expect from #BeMoreDigital Leadership Day

How will #BeMoreDigital Leadership Day Work?

#BeMoreDigital Leadership day will consist of two live streams, each containing five sessions.

By signing up for the event, you will be able to switch between the two streams throughout the day, ensuring that you have access to the sessions that you want to attend.

There will be opportunities for Q&A sessions throughout the day, ensuring that you get a chance to pose your burning questions to our panel of experts.

There will also be an opportunity for networking, with attendees joining smaller breakout rooms to network in groups. There will even be the option to give a digital high five!

What are some of the sessions about?

All of the day’s sessions will examine the challenges facing charities and how strong digital leadership can help to overcome them.

‘The dark web and its threat to the charity sector’ will be led by John Evans from Skurio.

This session will explore why the Dark Web poses a threat to your organisation and what you can do about it. With many charities specifically targeted by cyber criminals due to the perceived weakness of their security systems, this is one of the key emerging areas of digital weakness.

A security breach of this nature could have disastrous repercussions in terms of financial crime, loss of supporter trust and data protection regulations.

In this session, we look beyond the stereotypical use of the Dark Web with one of Skurio’s leading analysts to help you gain knowledge of real-life cyber threats and the risks they pose, and discover how automated monitoring can protect against these attacks.

‘Recipes for success: Digital service delivery’ will be led by Alessandra Canella, Head of Service Design at FutureGov; Olivia Holbrook, Service Designer at Snook and Chris Thorpe, Head of Technology at CAST.

This session outlines a series of service delivery ‘recipes’ – step by step guides comprised of practical examples to help charities reuse and learn from one another’s digital services. Learn how you can make service recipes that work for your charity and achieve greater impact for your service users.

In a similar vein, ‘We build it strong; we build to last: Life after COVID-19’ will examine how digital leaders can build on the success of their digital innovations from the last few months to develop strategies for the future. The session is hosted by Naomi Alexander Naidoo, Community Manager of Finance Innovation Lab; Emily Casson, Digital Marketing Manager at Cats Protection and Jo Kerr, Director of Impact and Innovation at Turn2us.

‘How to get socially closer but physically further post-COVID-19’ will be led by Michal Filip Kowalik, Senior Manager, EMEA at Twilio.org and will focus on how digital can keep us connected. As we digitise more and more services, it is important to keep a human touch, and this session will focus on how charities can do that. You can read more about Twilio’s great work with leading charities here.

‘How a pandemic has turned up the dial on digital at Scouts’ will focus on how a major charity with a focus on outdoor pursuits has been able to move to digital service delivery in the wake of COVID-19 and lockdown. The session will be led by Lara Burns, Chief Digital Officer at The Scouts.

‘Digital Agility in Time of Crisis: Conversation with British Red Cross’ will also examine how a major charity was able to respond to COVID-19, implementing a world-class cloud contact centre environment within 7 days, which allowed their geographically dispersed and remote volunteers to effectively answer phone calls from any location without complexity. This session will have Mitel sector specialist Ben Neo, discussing why digital evolution in the Charitable sector is necessary, and how organisations can begin their transformation. The session will be led by Ben Neo, Head of Professional Services and Charities Sectors at Mitel; James Scotton, Strategic Acquisitions Director at Olive and Andrew Finlay, Head of Service Delivery at British Red Cross.

‘#BeMoreINCLUSIVE’ will focus on the important and timely topic of inclusion within the sector. Over the last year, we’ve focused on the challenges faced by BAME individuals in the charity sector, and on whether or not charities are doing enough to support Black Lives Matter.

It’s no secret that the charity sector could be doing more to ensure that its professionals are diverse and representative. When it comes to recruitment and digital resourcing, charities need to be doing everything they can to ensure these processes are inclusive. This isn’t only morally right - it will enable better digital services to be delivered and address digital skills shortages.

This session will be led by Vanessa Johnson-Burgess, Director of Inclusive Recruiting; Gift Ajimokun, Inclusion Advocate/Culture Curator, Freelancer and Founder of OKE; Hanna Naima McCloskey, Founder and CEO of Fearless Futures and Marshah Dixon-Terry, HR Consultant & Career Coach.