How AI is improving service delivery for small charities

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An amazing case study of how DataKind and The Welcome Centre worked together to implement AI tech to visitor data to work smarter and deliver more impact for their beneficiaries.

Thanks to the partnership, The Welcome Centre has been able to design an early intervention programme that recognises the signs of dependency and lets them step in with the most appropriate advice, guidance and support before things spiral.

In this session hear Welcome Centre Trustee Dr Andrew Tomlinson explain how innovative analytics and machine learning has helped them get a clear picture on their user’s needs and given them the confidence to go forward on their own.