Our mission

Our mission

At Charity Digital, we believe that digital technology is the not-for-profit sector’s key to making an even bigger difference. Since 2001, we have been committed to helping charities and non-profits unlock maximum impacts through digital tools.  

Who we help 

Whatever the size or cause area of your organisation, we can help. We support small voluntary-led societies as well as major and super major charities with incomes of over £10million. We love to help any cause, from overseas development to local Scout and Guide groups, all the way to museums and historic buildings.  

When it comes to non-profits, we want to serve those that are focused on impact wherever we can. This includes charities, community interest companies (CICs), community amateur sports clubs (CASCs), and various other social enterprises. 

How we help 

We want everyone in the sector to have access to high-quality, cost-effective technology, as well as the skills, knowledge, and resources to make the most of those tools.  

Our wide-ranging support reflects the diverse uses for digital technology in the charity sector today. This includes marketing and fundraising, digital service delivery, finance and HR, office productivity, and technology infrastructure.  

Our operations are led by our Theory of Change. Here is what we do: 

• Digital strategy and skills training
• Providing guidance and resources on digital best practice
• Convening and hosting events
• Translating between sectors and supporting digital collaboration
• Influencing work to demonstrate the benefits of digital investment
• Increasing access to software through our exchange programme 

To support the charity sector as effectively as possible, much of what we do is provided free of charge. This includes our written content, podcasts, webinars, videos, and product consultations. 

Our impact 

We aim to create the maximum impact for people, communities, society, and the planet by helping the UK not-for-profit sector to make the most of digital and tech. 

To date, we’ve helped over 1 million not-for-profit professionals learn about digital transformation and improve their digital skills through our media platform, events, and training programmes.  

Our annual conference is one of our many events that positively impact the not-for-profit sector. Its purpose is to help not-for-profit professionals secure and sustain their charities’ future by learning digital tools and processes.

Here is the #BeMoreDigital Conference 2022 Recap: 

We’ve also enabled more than 68,000 charities to save on technology investments by connecting them to discounted digital products and services. In total, we have saved these charities over £260 million. 

Here are some reviews of our exchange programme from Trustpilot:  

★ ★ ★ ★ ★ This is a great programme for charities to be part of, accessing up to date software at a fraction of the cost so we can provide the best service possible. 

★ ★ ★ ★ ★ An Essential Support for a Small Charity. Whenever we have tapped into this resource accessing the help we need and getting appropriate service has always been easy and supportive. An excellent support service for all charities, but in particular small ones like us. 

★ ★ ★ ★ ★ We are thankful to Charity Digital for the opportunity to access a wide variety of software all in one place and at a very discounted price. 

We had to purchase a lot of software when we switched IT support provider and would not be able to afford all that we needed at full price – so thank you Charity Digital for being there for us in our time of need.  

★ ★ ★ ★ ★ Charity Digital is a super simple but super effective organisation that saves our charity loads of money and without whom we couldn’t focus our money where the need really is.