How do I place an order?
Please see Placing An Order for more information.
How many products can I order?
Our Partners maintain requirements for the number of orders an organisation can place. For more information, please see here
How often can my organisation order products?
Our Partners maintain requirements for the number of orders an organisation can place. For more information, please see here
My organisation has multiple branches. Can each branch place orders individually?
Yes, provided each branch has its own Registered Charity number.
- Go to Getting Started and complete the online form.
- Once your branch has been registered, and we have confirmed that it meets to required Eligibility Criteria, you will be able to place an order by logging into the Charity Digital Exchange online shop using your branch’s Username and Password.
- If your branch has already been registered, login from our homepage.
- If your branch has already been registered, but you do not know your organisation’s password, click on the ’Reset Password’ link on the login page. You will be asked to enter your organisation’s registered email address or username. A new password will be emailed to you. If you do not know either of these details, you can contact us on customerservice@charitydigital.org.uk
How can I pay for my order?
Payments can be made by Credit or Debit card, a secure online card payments service. We also accept cheques.