Cancellations & Returns

 

 

Please email us at customerservice@charitydigital.org.uk with "Order Return Request" as the subject line, and include the following information in the text of your email:

  • Organisation Name
  • Registered Charity Number
  • Order Confirmation Number

Please note : Downloaded products cannot be exchanged or refunded. We must consider these installed and in use as soon as the request is approved and the administrative fee is received.

 

 

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