Session: Key principles for delivering face-to-face services online

Are you concerned that moving services online won’t be as effective or impactful? Or that improving existing online services will require a lot of financial investment?

Over the last couple of years, we’ve all had to rethink the way we deliver our services. Now, with our sector facing renewed challenges, it’s important we ensure our services don’t lose their essence and impact as we take them online. In this session, Dan Sutch will cover key principles, practical tips and best practice for moving your services online so you can apply them within your organisation. Alongside Dan, you’ll hear from Ben Sykes from Blood Cancer UK, who will showcase their journey to online delivery and how they applied those principles. 

Learning outcomes:  

• Practical principles to start moving your face-to-face services online, with free resources to support you
• How to deliver and support reams delivering digital innovations within your charity
• How to maintain an element of human connection whilst delivering online