Webinar: The future of service delivery

You can view the Presentation from the day here.

Charities think they could be making a bigger impact with digital. In response to our Reimagining Services Survey, charities rated their digital service delivery at an average of 5.8 out of 10. But we also received some good news: many charities are taking innovative approaches to delivering the best services possible, using digital in new ways – from integrating AI to creating bespoke solutions for their users.

In this webinar, Head of Content Ioan Marc Jones will delve into our survey findings to explore today’s state of service delivery and the possibilities for the coming year. Join us to learn what charities think needs to change for their services to be the best they can be, key advice from within the sector, how charities are innovating, and so much more.