Charity Digital Academy: Managing your M365 tenant – an introduction to the admin portal

Microsoft 365 offers huge possibilities. It helps charities with email, file storage, and provides plenty of productivity applications that can streamlines your charity. Registered charities in the UK are eligible for ten fully donated Business Premium licenses and this session aims to help you set up, start using, and make the most of Microsoft 365 packages. 

This three-hour session provides an overview of the key admin tasks you are likely to need to use to set up and maintain 365 for your organisation. The first section will cover account permissions and the different admin centres. It’ll dive into licences and billing. It’ll provide a brief introduction to Intune and Defender to help charities to manage and secure their tenants. 

The second section will explore specific applications. You’ll learn how to structure SharePoint, how to navigate SharePoint permissions, how to sync OneDrive, the basics of Teams admin, how to quarantine Outlook, and so much more. 

And, finally, the third section covers the essentials of account admin. You’ll learn, among other things, how to set-up and allocate accounts, how to block sign-in, how to reset passwords, the basics of multi-factor authentication, the need-to-know info around shared mailboxes, and so much more.  

This course is part of a three-part series. Join future sessions to learn more about the range of productivity applications to help your organisation be more efficient and effective. 

Detail about the sessions: 

Session 1: Admin portal overview 

• Different admin account permissions 

• Different admin centres overview 

• Licences and billing 

• Intro to Intune and Defender to help manage and secure your tenant 

Break (10 mins) 

Session 2: SharePoint, Teams, and OneDrive 

• Structuring SharePoint – document libraries and folders 

• Understanding SharePoint permissions (and overriding inheritance) 

• OneDrive sync 

• Teams admin 

• Outlook quarantine and other threat policies  

Break (10 mins) 

Session 3: User account admin 

• Set up, licence allocation, password reset, block sign in and deleting accounts 

• Multi factor authentication  

• Adding to groups and distribution lists 

• Shared mailboxes 

• Dealing with a hacked account