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dotdigital: exclusive discounts & support provided by Charity Digital

Email marketing made easy for charities

For more than 20 years, Charity Digital has successfully partnered with dotdigital offering a lighter version of the dotdigital email marketing platform with pricing and support especially tailored towards the small- and medium -size organisations including hospices, charities, NHS Trusts, CIC’s, social enterprises, and companies that offer services to the charity sector. 

For more information, contact us.

Flexible and customised support packages, including managed services are also available. 

FAQ’s on dotdigital for nonprofits

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Description

Features

Description

Join hundreds of other charities using dotdigital with us:

Use the dotdigital for nonprofits platform through Charity Digital to design and send great emails at cut-rate prices. Whether you’re fundraising, mobilising volunteers, or sharing information, we can help you do it better.

It’s intuitive and easy to quickly create professional looking emails and gives you the powerful integrated automated tool plus segmentation and personalisation that you need to maximise your time and email marketing efforts.

We offer personalised support tailored to your charity needs that includes creation of sign-up forms/templates, platform/feature training, managed service, tech support, and much more.

Open an account with us and start sending!

It’s quick to open an account with us!  You would just have to complete an agreement and we’ll invoice you at a later stage.

Flexible pricing

Our pricing structure is based on an annual email credit allowance, which gives you the flexibility to send your campaigns as and when you wish and you’re not tied into monthly limits. 

 - We don’t charge for contacts so you can upload as many email addresses as you wish.
 - No set up or licence charge either!

What we would need to know from you:

1. How many individual emails you send out annually (approx.) to provide you with a quote.

2. If you wish to purchase a support package or opt for the Freebie one (more info below). 

Both the Light and Pro support packages include email credits.  You may wish to purchase a support package and top up with more email credits if these don’t cover your sends.  Alternatively, you could choose the Freebie package and just purchase email credits to cover you for the year.

Contact us for more info on:

Pricing

Setting up a live account

A 30-day trial account

A 20-minute walk-through of the core features

Managed Service :- For a small fee, we can build and send all of your email marketing campaigns, create automated journeys, and manage data management, allowing you to focus on your mission.

Any other questions

See what our customers are saying:

"When I first moved to dotdigital through Charity Digital Mail, I was so surprised at how much we were getting for so little. The functionality of the platform is unmatched by any other I’ve seen. The segmentation and automation features are both easy to use and flexible enough to meet all of our growing needs as a charity. Charity Digital Mail gives us so many options to explore new ways of interacting with our donors that we were never able to do with MailChimp.

I was so impressed with Charity Digital Mail that, when I moved to a new job that still used MailChimp, I made moves to switch over to Charity Digital Mail within my first week. Within a month, everyone in the fundraising team was on-board with it. Even for a new charity with different needs from my previous one, Charity Digital Mail is still able to meet these with ease."

Chris, ATK

“We’ve been using dotdigital with Charity Mail since 2018 and find the platform so easy to use. We use it for our monthly e-newsletter to our supporters, as well as event and appeal emails and we’re now exploring the automated emails feature so we can ensure the email journeys are consistent, effective and more efficient. We have personalised templates, but it’s also easy to amend or create new templates using the ‘drag and drop’ feature. Elizabeth and the team are always extremely quick to respond and offer helpful advice and the platform is great value for money.”  

Laura, - Royal Surrey Charity Hospital.

Support Packages

Free £0

Setup of account and platform support (email, webinar and phone) during the lifetime of your account.

Kick off call and general webinar training of features.

Light - £249 (one-off charge)

10,000 free emails for 12 months (cannot be used in conjunction with any other offer)
Platform support (email, webinar and phone) during the lifetime of your account
On-going Client Support with a dedicated account manager
Two training sessions via live webinar with unlimited number of delegates
One surgery with an email marketing specialist
Two bespoke, responsive templates

Pro - £399 (one-off charge)

20,000 free emails for 12 months (cannot be used in conjunction with any other offer)
Platform support (email, webinar and phone) during the lifetime of your account
On-going Client Support with a dedicated account manager
Four training sessions via live webinar with unlimited number of delegates
Two surgeries with an email marketing specialist
Four bespoke, responsive templates and/or sign-up forms

Please note: These are our standard packages, but if you would like a support package tailored to your needs, please reach out using the link below.

Contact us for support package information

Terms & Conditions

You can read full terms and conditions here.

Features

Email marketing platform features

Editing

With the drag and drop tools and intuitive layout you can easily create amazing campaigns from scratch or use a pre-built templates. Insert calls to action, social and sharing links and videos.

Automation

Create your customer journeys with an enrollment conditions based on segments or triggered by an online action. Set schedules and limits to ensure the right people enter at the right time. Include actions, decisions, annotations and divert contacts.

Reporting

Optimize your performance by using customised reports, campaign comparisons and drill-down reports plus ROI tracking and geo-mapping.

Advance track by filtering reports on segments, dynamic content, split test variations and link grouping. View a whole stack of delivery metric and your google analytics.

Segmentation

Create real-time count segments based on customer preferences and email activity by using simple or more complex rules, inclusion and exclusion rules, multiple conditions, pre-built templates and marketing preferences.