The Dynamics 365 for Customer Service (On-Premises) user CAL provides a user with access to the customer service application in Dynamics 365 (On-Premises) Server from any device. Dynamics 365 (On-Premises) Server is the on-premises version of Microsoft Dynamics 365 and runs on Windows Server. The on-premises version of the Dynamics 365 for Customer Service application provides a limited subset of the customer relationship management (CRM) capabilities that are available in the cloud-based version.
This offer provides one Dynamics 365 for Customer Service (On-Premises) user CAL. The rights to run Dynamics 365 (On-Premises) Server software and the Dynamics 365 for Customer Service (On-Premises) application are included with the CAL. For additional information about Dynamics 365 (On-Premises) and its licensing requirements, see the Guide to Dynamics 365 Products and Licensing.
You can choose to download the current version or the previous version of this software. You can find out which version is the current one on the Current Versions of Microsoft Products page. In addition, you can download the software in any language that’s available.
You can use Dynamics 365 for Customer Service (On-Premises) to
CALs do not require media, license keys, or setup codes.
CALs offered through Charity Digital Exchange are always for the currently offered version of the server software. However, these licenses can also be used with earlier versions of the server software.
The right to run Dynamics 365 (On-Premises) Server software is included with the CAL. No additional licenses are needed for server software.
Installing the server software requires you to download the software from the Microsoft Volume Licensing Service Center (VLSC) and enter a license key. You can download any available version or language for your product.
Expect two emails:
Under the Software Assurance program, you have the right to install any new release of products covered in the agreement during the term of your coverage.