Insights
A successful merger can give charities a more secure future, allowing them to save costs and deliver great services. But it’s a big decision that needs careful consideration and a lot of planning
Many charities are struggling to survive, facing financial uncertainty and rising costs. Merging with another organisation, with a shared purpose, could be the answer. Mergers can help organisations to improve services, make better use of resources, and benefit from shared knowledge and skills.
While the process of merging will differ from case to case, here are five initial steps you can take.
If you’re beginning to look at your options, these two resources are a good place to start:
It might be that you’ve been collaborating with another charity for some time, and that a merger is the next natural step. Or maybe you’re struggling financially and think that a merger with another charity is a strong next move.
There are different types of merger, and you’ll need to consider which will work best for you and the other organisation. And, if ultimately trustees decide a merger isn’t the best move, there are still ways to collaborate with other charities.
Eastside People is a consultancy that publishes the annual Good Merger Index. It describes the main types of merger as:
Trustees are responsible for the decision as to whether to merge or not, and to make sure the organisation acts within the law. While a merger might feel like a good idea in protecting the charity itself, trustees need to see beyond that and ensure it’s the best plan for beneficiaries.
As the NCVO explains: “You must be sure a merger will help you achieve the objectives of your organisation. Your potential merger partner/s should have compatible objectives to yours (as set out in the governing document) so that a merger allows you to continue current work.”
The NCVO also recommends that each charity understands the benefits, risks, and costs of the merger, and to check if collaborative working might achieve the same benefits as a merger. Culture is a key factor in a successful merger, so take your time to understand the other organisation’s values, culture, and ethos.
A merger is not a quick fix, so don’t underestimate how much it could cost and how long it might take. It could take many months of initial conversations with another charity to reach a decision about whether to merge or not – and that’s before the due diligence process begins.
You’ll also need to consider how much it will cost and if you can afford it. The Charity Commission outlines the types of funds you might need, including restructuring costs, relocation expenses, and integrating IT systems. And, depending on the complexity of the merger, it’s likely you’ll want external legal, HR, or management support. As well as bringing specialist expertise, this independent support can bring a helpful, unbiased viewpoint and insights.
The NCVO offers merger support through its team of governance and strategy consultants.
It’s unlikely that everyone will be enthusiastic about a merger, especially if it involves one charity moving its assets to another. So sensitive and timely communication is key.
Mergers can be understandably unsettling, and internal comms will have a key role in helping staff to understand the process and get on board with the changes ahead. In particular, be mindful of the language you use, avoiding phrases like “take over”.
All communications need to be a team effort across organisations and carefully coordinated to make sure that any overlapping audiences receive the same information. This consistent messaging will help to build confidence and reassure staff, service users, and stakeholders.
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