Salesforce offers free support to charities tackling coronavirus

Customer and marketing management software firm Salesforce is donating funds and offering charities free access to its technology in response to the coronavirus pandemic.

As more charities step up home and remote working to support communities affected by coronavirus, also known as COVID-19, the software firm has announced a raft of action it is taking to help.

This includes providing free access to technology, for emergency response teams, call centres and those involved in care, through its Health Cloud patient relationship platform.

Team collaboration tool Quip Starter will be available to any Salesforce customer and non-profit organisations until the end of September.

In addition, Salesforce is donating £1.2m to support not-for profit efforts to respond to the pandemic globally.

Also, a data resource hub to help charities see coronavirus data in real time has also been developed by Tableau. This includes information compiled by US based Johns Hopkins University and data from the World Health Organisation and the CDC Foundation, which supports Centres for Disease Control.

“We all have a part to play to help our families and communities stay safe,” said a Salesforce statement.

“Listen to public health experts. Wash our hands. Take care of ourselves and our families. Be patient and flexible.

“Remember that everyone is doing their best under very trying circumstances. This is an opportunity to pull together as one united global family from a place of compassion and love. I know that we will persevere.”