The customer management platform is among a number of technology firms, including Microsoft and Asana, offering free support to charities helping communities affected by the pandemic.
Customer and marketing management software firm Salesforce is donating funds and offering charities free access to its technology in response to the coronavirus pandemic.
As more charities step up home and remote working to support communities affected by coronavirus, also known as COVID-19, the software firm has announced a raft of action it is taking to help.
This includes providing free access to technology, for emergency response teams, call centres and those involved in care, through its Health Cloud patient relationship platform.
Team collaboration tool Quip Starter will be available to any Salesforce customer and non-profit organisations until the end of September.
In addition, Salesforce is donating £1.2m to support not-for profit efforts to respond to the pandemic globally.
Also, a data resource hub to help charities see coronavirus data in real time has also been developed by Tableau. This includes information compiled by US based Johns Hopkins University and data from the World Health Organisation and the CDC Foundation, which supports Centres for Disease Control.
“We all have a part to play to help our families and communities stay safe,” said a Salesforce statement.
“Listen to public health experts. Wash our hands. Take care of ourselves and our families. Be patient and flexible.
“Remember that everyone is doing their best under very trying circumstances. This is an opportunity to pull together as one united global family from a place of compassion and love. I know that we will persevere.”
Saleforce is the latest digital platform to help ensure the charity sector can effectively use technology to support those affected by Coronavirus.
Last week Microsoft announced it was offering charities access for six months to Office 365 E1, which is for larger organisations and offered through its Microsoft Tech for Social Impact suite of products. This includes features such as email and file storage.
“This offer is designed for organisations who need a seamless option for volunteers working in remote situations in the face of COVID-19,” said Justin Spelhaug, Microsoft Philanthropies’ Global Head of Tech for Social Impact.
“After six months, the seats will end and the non-profit can choose to move the volunteer to a paid seat on Office 365 E1 or Office 365 F1.”
Earlier this month, work management tool Asana announced it is offering free licences to charities working to help slow the spread of the virus. This was also in response to the rise in home working and to ensure charity workers have access to software support remotely.
Also this month file sharing service Dropbox extended its one-month free subscription to three months to charities involved in tackling coronavirus.