Insights
Our regular podcast returns, with this episode concluding our mini-series on digital ethics in the charity sector.
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The Charity Digital Podcast returns for its latest instalment, with this episode continuing our discussion on digital ethics in the charity sector. Our regular podcast highlights the challenges facing the sector, and the successful organisations that overcome them.
In order to carry out their vital work, charities need to maintain the trust of their supporters and the general public. As leaders of social change, we carry the responsibility of upholding and demonstrating ethical behaviour. This ethical conduct should extend to digital ethics, as outlined by the Charity Digital Code of Practice.
The final episode of our ‘Safeguarding the Sector’ series focuses on digital ethics and service delivery, offering charities practical advice on how to protect the sensitive data of supporters and beneficiaries when bringing service delivery online.
Jonathan Chevallier is once again joined by Giselle Cory (Executive Director of DataKind UK), Chris Martin (CEO of The Mix) and James Mullarkey (Head of Digital Engagement at the Royal College of General Practitioners).
As trusted organisations in the public eye, charities can take a leadership role by prioritising digital ethics in their service delivery. The high ethical standards and the principle of ‘do no harm’ that charities uphold in field work should extend to their digital presence.
Conversations about digital ethics can seem intimidating to those of us working in smaller charities with limited resources. But in today’s world, potential supporters examine charities’ digital conduct with the same scrutiny that they would apply to more traditional ethical conduct. By setting a set of rules to govern your digital behaviour, you can establish trust with these potential supporters both online and in the real world. Your digital conduct should embody the values of your organisation.
Our speakers discuss how charities can operate services that are inclusive and ethically sound for everyone involved and the steps charities can take to achieve this.
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Have a question or discussion topic you’d like us to cover on the podcast? Reach out to us at podcasts@charitydigital.org.uk. If you’d like to ask us your COVID-19 questions, you can do so here.
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