Dynamics 365 for Customer Service (On-Premises) User CAL Discounted

This offer provides one Dynamics 365 for Customer Service (On-Premises) user CAL. The rights to run Dynamics 365 (On-Premises) Server software and the Dynamics 365 for Customer Service (On-Premises) application are included with the CAL. For additional information about Dynamics 365 (On-Premises) and its licensing requirements, see the Guide to Dynamics 365 Products and Licensing.

Which Versions of This Software Are Available?

You can choose to download the current version or the previous version of this software. You can find out which version is the current one on the Current Versions of Microsoft Products page. In addition, you can download the software in any language that’s available.

Benefits for Organizations

You can use Dynamics 365 for Customer Service (On-Premises) to

• Simplify relationship management by bringing together all constituent information into a central location
• Automate and streamline processes by identifying best practices and creating consistent procedures

License Information

CALs do not require media, license keys, or setup codes.

CALs offered through Charity Digital Exchange are always for the currently offered version of the server software. However, these licenses can also be used with earlier versions of the server software.

Obtaining the Server Software

The right to run Dynamics 365 (On-Premises) Server software is included with the CAL. No additional licenses are needed for server software.

Installing the server software requires you to download the software from the Microsoft Volume Licensing Service Center (VLSC) and enter a license key. You can download any available version or language for your product.

Expect two emails:

1. When your request has been approved, Charity Digital Exchange will send a message to your organization email address. This email will confirm the number of licenses you have requested and provide information about how to use the VLSC once Microsoft accepts your license agreement. Make sure the email address in your organization details is up to date by visiting your account.
2. Microsoft will send an email welcoming your organization to the VLSC. This email will indicate that Microsoft has accepted your license agreement. After you receive this email, you’ll be able to follow the steps in the first email you received from Charity Digital Exchange to obtain your product through the VLSC.