Teams Voice is a Microsoft Teams solution that enables users to make and receive external calls to people outside of the Teams environment. This helps in replacing your existing phone system, saving money and managing your all communications via Microsoft Teams.
In simple words, this product allows the organisations to keep their existing phone numbers and allows its remote working staff to make external phone calls using Microsoft Teams. It is very easy to use, cost-friendly and allows management of organisations to manage their communication through one single platform.
Teams Voice provides a calling plan for MS Teams users that enables them to make unlimited calls to local, national, and mobile numbers. Out of bundle calls to numbers such as international destinations, 08 or 09 numbers are charged for each call made.
Teams Voice must be procured alongside a Microsoft Phone system licence (from Charity Digital).
Fully Managed Call Plan:
Class Networks will complete all the required Microsoft 365 configuration to deploy your telephone system in Teams, and provide support for any adds, moves and changes.
If you have access to the technical capabilities to configure and support the Microsoft 365 phone system and direct routing functionality in Microsoft Office 365, then we also have a Call Plan Only option available. However, we recommend charities select the Fully-Managed Call Plan to access complete setup and on-going support of the Microsoft 365 environment.
|Teams Voice Licenses (Class Networks unlimited national, local & mobile calling plan)|
|Teams Voice Licenses||Setup||Monthly Charge (£)|
|Teams Voice License and O365 Support||£10.00||£6.00|
|Site Setup (Configuration of O365 - call groups, auto attendants, user DDIs):|
1 to 9 Users
Monthly Charge (£)
|Additional Items||Setup||Monthly Charge (£)|
Benefits for Organisations:
Class Networks Teams Voice has been designed for organisations looking to replace their telephone system, enhance Microsoft Teams services and benefit from full unified communications via Microsoft Teams.