Teams Voice is a Microsoft Teams solution that enables the users to make and receive external calls to people outside of the Teams environment. This helps in replacing your existing phone system, saving money and managing your all communications via Microsoft Teams.
In simple words, this product allows the organisations to keep their existing phone number and allows its remote working staff to make external phone calls using Microsoft Teams. It is very easy to use, cost-friendly and allows management of organisations to manage their communication through one single platform.
Teams Voice provides a calling plan for Microsoft Teams users that enables them to make unlimited calls to local, national, and mobile numbers. Out of bundle calls to numbers such as international destinations, 08 or 09 numbers are charged for each call made.
Teams Voice must be procured alongside a Microsoft Phone system licence (from Charity Digital).
Call Plan Only:
Select this option ONLY if you have access to the technical capabilities to configure and support the Microsoft 365 phone system and direct routing functionality in Microsoft Office 365.
We recommend charities select the Fully-Managed Call Plan to access complete setup and on-going support of the Microsoft 365 environment.
Customers selecting Call Plan Only must be able to:
For example, as a minimum to get started on the Call Plan Only option, you will need:
For up to 9 users:
|Teams Voice Licenses (Class Networks unlimited calling plan)|
|Teams Voice Licenses||Setup||Monthly Charge (£)|
|Teams Voice License Per User||£10.00||£5.00|
|Number Porting||Setup||Monthly Charge (£)|
|Porting Charge - Analogue Line||£20.00||£0.00|
|Porting Charge -Multi-Line/ISDN DDIs (<=10 DDIs)||£100.00||£0.00|
|Porting Charge -Multi-Line/ISDN DDIs (>10 DDIs)||£200.00||£0.00|
|Porting Away Charge - per number||£15.00||£0.00|
|Additional Items||Setup||Monthly Charge (£)|
Benefits for Organisations:
Class Networks Teams Voice has been designed for organisations looking to replace their telephone system, enhance Microsoft Teams services and benefit from full unified communications via Microsoft Teams.