Insights
Placating the highest-paid person in your office can wreak havoc with your data strategy. What can you do to deal with HiPPOs in your office?
Africa’s deadliest animal kills an estimated 500 people a year due to its panicked aggression and rash attacks. Weighing an average 1,500 kg, the male hippo outsizes most wild animals.
Not unlike in the wild, HiPPOs in the office can also have an outsized effect on decision making. Despite coming from the corporate world, the highest-paid person’s opinion – HiPPOs – can have a disproportionate effect on charity data strategy.
The HiPPO and their positioning, based on seniority and compensation, can have risky effects on data-driven decision making. Harvard Business Review, an authority on business management, found that the HiPPOs can lead to decisions based on gut feelings rather than evidence.
In other areas of charity operations, the HiPPOs can also stifle innovation. A study from Erasmus University Rotterdam found that the HiPPO can be harmful to the success of the project. The HiPPO’s status can sometimes lead to team complacency, as members are less likely to contribute and challenge the HiPPO to accept new ideas.
For charity digital leaders, this could have a potentially damaging effect on data strategy. Despite the strong views which the HiPPO may have, here’s why charities should still implement their charity digital strategy.
Charity digital strategy and the use of meaningful analytics relies on rational, data-driven decision making. Big data is already being used in a plethora of ways by innovative charities to reach out to new audiences, raise funds, and to improve efficiency.
Charities are having huge successes delivering impact to beneficiaries. The Jane Goodall Institute has used big data to map new primate terrain, and is using open source coding to encourage innovation. Shelter UK and the Joseph Rowntree Foundation use big data to pass on important messages about their beneficiaries.
While the HiPPO may lead to poor decision making, data strategy is increasingly becoming a core part of how charity digital leaders plan for the future. Not having a data strategy could mean missing out on opportunities. Data strategy can help turn the HiPPO into a data-driven decision-maker.
Data strategy can help charities:
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