Insights
Our gathering data series continues with a look at how charities can develop their own research projects
Recent evidence has highlighted how vital data is to helping charities improve. Benefits include contributing to citizen wellbeing, quality of life, community building, and civic engagement, according to a recent UK government report.
Meanwhile in 2020’s Charity Digital Skills report, there was an enthusiasm among charities to use data effectively, especially as society recovers from the pandemic.
However, this report also found that almost nine in ten charity professionals were only fair to poor at using, managing, and analysing data.
Already we have explored how charities can mine the data they already have across the organisation in their bid to improve and provide extra insight into their work.
We have also offered advice on how charities can effectively ask their audience for further important information.
This time we offer further help on how charities can develop research projects to collect information and, in some cases, publish the results.
The first stage in developing a research project is to ensure that the information is useful and new. Look at the current data available and consider what gaps there are in your charity’s and wider society’s understanding. It is also vital for charities to locate and clearly define what the issues and problems are that data can solve.
Charities need to consider what the purpose of the study is and how information gathered will help improve the organisation and its work.
Planning is crucial to any research project, setting out how data will be collected. This should include planning what questions to ask, what information is likely to be gathered, and what resources will be needed. This could include using in-house staff or outsourcing using third party market researchers.
Charities should be aware that their goals may match others in the sector and consider collaborating with others in the voluntary sector to maximise resources.
A typical design for research would involve data analysis, qualitative. and quantitative research, measurement procedures, as well as outlining how questionnaires will be designed, the sample size needed and how data will be analysed.
Once the research project has found its focus and is well planned, the next stage is collecting the data.
This could involve collecting data from beneficiaries, or a range of other methods from surveys in shopping centres, or by phone, email, or postal marketing.
Typical techniques involved in collecting data include interviewing subjects, observations without asking questions, questionnaires, focus groups, and analysing records and documents.
Once gathered, data needs to be organised so that it can be effectively analysed. A useful tip is to create a rough draft of this analysis including the findings and possible recommendations and conclusions.
This can be polished before presentation and allows the charity to revisit the findings and modify their recommendations.
The final stage is reporting the findings of the research. This could be within the charity to trustees and senior directors, or it could be presenting them publicly so that stakeholders, supporters and policy makers can view the results and conclusions.
There are a range of engaging ways of presenting data. This could be through a paper or online report. It could also involve presenting the findings through a blog post, article, or engaging graphics via social media.
Audio and video presentations can be an eye-catching way of presenting research findings, with the charity’s chief executive or senior executive explaining the data online. Spreadsheets can be another way to highlight data as can a PowerPoint presentation.
A good example of charities effectively working together to develop, carry out and present engaging, original research is 2021 analysis of early years education by the Sutton Trust and Sylvia Adams Charitable Trust.
Their A Fair Start project identified a gap in the research around early years, in presenting robust economic and social evidence around childcare policy. This focused on the government’s policy of entitling young children, but only of working parents, to extra hours of free childcare and early years education.
The charities gathered a raft of data, including economic statistics, financial estimates, as well as a survey of primary school leaders around the “school readiness” of pupils arriving in reception year. This gathering of data also involved the Institute of Fiscal Studies for the financial aspect.
Firm conclusions and recommendations were made, including urging the government to offer the childcare entitlement to all families, rather than based on earnings. This was also fully costed through the data.
Their clear recommendations then achieved significant publicity, from publications such as the Daily Mail, the Guardian as well as local media. This publicity was also achieved through support from other charities and early years leaders including the Early Years Alliance. Results were also presented through engaging graphics on social media.
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