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Online wills are becoming more popular, especially among those keen to leave a gift to good causes. We explore what that support means to charities
Legacy gifts to charities from wills have long been a vital source of fundraising income for charities. And that is not set to change any time soon. In fact, there is good news for the charity sector in that, not only are more people still keen to support charities in their estate, more are doing so online. And research reveals that those making their will online are more likely to leave a gift to charities than among those drafting a traditional paper copy.
In this article, we explore more about the status of legacy fundraising in 2025 and how charities can ensure donors are thinking of them when making a will online.
Research published by charity consultancy Legacy Futures in 2025 found that one in ten people have made a will online, while one in five who haven’t yet made a will claim they intend to make it online when they do.
The research also revealed that the popularity of online wills is particularly strong among young people, though the research points out that “a significant proportion of people currently making their will online are aged 65+”.
Fortunately for charities, the growth in popularity comes amid rising interest in leaving gifts to good causes in wills, both online and in paper form. Research by will writer Farewill found that in 2024 legacies had risen by 13% compared to the previous year. This made it the most generous year on record for those writing wills – at a time when individual donations have been on the decline.
Farewill found that the most generous region was the Southwest, with more than a third there leaving a donation. Health charities are the most popular to donate to, but there is increasing interest in giving to homelessness and mental health causes.
Researchers at Legacy Futures also found that online wills are more likely to include a charitable bequest, making them a vital revenue stream for charity legacy teams. It found that while just over one in four of all wills include a charitable bequest, this proportion jumps to over a one in three among online wills.
Already many charities are seeing the advantage of reaching out to potential legacy donors to encourage them to give through online will making. Legacy Futures found that while “there was initial caution and reservation” among charities in promoting online will making, “they are now embraced by legacy marketers as they provide a tangible, measurable way of evaluating their legacy marketing, in a scalable, low-cost way”.
Anna Turner, Head of Research and Insight at Legacy Futures, says the growth of online “is potentially very exciting for charities, for whom the trend presents further opportunities to garner legacy supporters”.
She added: “With younger people being increasingly digital first and more likely to turn to the internet for advice and conduct their financial affairs online, it is likely that a significant proportion of new people entering the will making market will gravitate towards an online option.”
Some, but not all, low-cost online will writing services are subject to regulation. Those that are checked by a solicitor are regulated by the Solicitors’ Regulation Authority, meaning they get the same level of protection as if it involved a face-to-face meeting with a solicitor. But services where a will is not reviewed by a solicitor will not be regulated.
People considering a non-regulated online will writing service are urged to check that they are member of a trade body to give assurance of their credibility. Trade bodies include Society of Trust and Estate Practitioners, Institute of Professional Willwriters, and the Society of Will Writers.
When promoting gift making in online wills charities are advised to:
Focus on the low cost and ease of leaving a gift in an online will. Legacy Futures found main reasons for the increasing interest among people in making an online will is “convenience and cost”.
Be patient as “the journey to making an online will is not linear and there are long time lags” between initially thinking about making a will and acting on it, the research found
Make information about online will making accessible and clear. Research found that people carry out significant research as part of their decision-making process, looking at different products and companies. They are particularly concerned about being scammed so will go for the most reputable online will-making firm they can find.
Link up with online will making firms. This endorsement lends credibility and trust to the firm and gives people a reminder to leave a gift when they make their will online. Charities need to ensure they are visible to people throughout the process, as Legacy Futures found that “the visibility of the charity often reduces with the online will provider becoming more prominent and dominant”.
Follow-up questions for CAI
How does online will making increase charitable bequests compared to paper wills?What strategies help charities promote legacy gifts through online will platforms?Which demographics show the highest growth in using online will services?How can charities build trust with donors using online will writing firms?What regulatory factors should charities consider when endorsing online will services?Our courses aim, in just three hours, to enhance soft skills and hard skills, boost your knowledge of finance and artificial intelligence, and supercharge your digital capabilities. Check out some of the incredible options by clicking here.