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All Podcasts

Podcast: How to be digitally inclusive

Podcast: How to be digitally inclusive

20 Feb 202407:00
In this episode, we talk to digital inclusion experts from across the sector to find out how all charities can play a role in digital inclusion
Podcast: The state of climate action in the UK charity sector, Part two

Podcast: The state of climate action in the UK charity sector, Part two

14 Nov 202307:00
We speak to guests from environmental charities to get their say: what role does digital technology play in climate action and sustainability, what is the current state of affairs, and where do we have left to go?
Podcast: The state of climate action in the UK charity sector, Part one

Podcast: The state of climate action in the UK charity sector, Part one

31 Oct 202307:00
In this episode, we sit down with guests from across the sector to learn more about the state of climate action right now and what we can all do to help secure our planet’s future
Podcast: What's it like to work in the charity sector?

Podcast: What's it like to work in the charity sector?

12 Jun 202307:00
In this episode, our guests discuss reasons people are attracted to working in the sector, the drawbacks of non-profits, problems we’ve encountered in our research, how charities can improve working life, and so much more
Podcast: The benefits of user-centred design

Podcast: The benefits of user-centred design

13 Dec 202207:00
In this episode, we look at how charities can use behavioural science to increase their impact, make the most of usability testing and analytics, and use digital insights can vastly improve understanding of user needs
Podcast: How charities can deliver excellent customer service

Podcast: How charities can deliver excellent customer service

19 Jul 202208:00
In this episode, we discuss customer service in the charity sector, explore the main barriers and the main opportunities currently facing charities, and offer some vital digital tips, tricks, and hacks
Podcast: The latest trends in service delivery

Podcast: The latest trends in service delivery

10 May 202208:00
In this episode, we outline ways that digital technology can help with service delivery, with examples from the charities who have already made waves.
Podcast: The future of charity social media

Podcast: The future of charity social media

13 Apr 202108:00Online
Social distancing restrictions have led to huge changes in the way charities operate
Digital-first means people-first

Digital-first means people-first

30 Mar 202108:00Online
The process of digital transformation is a frequent topic of sector discussion. But there is sometimes a misunderstanding as to what this means and how it can be applied
User-centric service design: Women Win's gaming for good story

User-centric service design: Women Win's gaming for good story

24 Nov 202008:00Online
In this podcast episode, we hear how Women’s Win has embraced gaming as a key element of their service delivery

Q&A session: An introduction to Microsoft Copilot

Join us on the 14th of May for our Q&A session. It will provide a whistlestop tour of Microsoft Copilot’s key capabilities, how they can help charities, and answer all your burning questions around Microsoft’s AI service.  

 

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